Terms of service

1. Overview

This website, auranod.com, is operated by Auranod, LLC, a Delaware limited liability company ("Auranod", "we", "us"). By visiting the site or buying from us you agree to these Terms of Service, together with our Refund Policy, Shipping Policy and Privacy Policy, which are part of these terms.

2. Eligibility

You must be at least 18 years old, or use the site with the involvement of a parent or guardian. We sell and ship to the countries you can choose at checkout.

3. Products and prices

We try to describe and show our products as accurately as possible. Colors may look slightly different depending on your screen. Prices are in US dollars. Shipping costs are shown at checkout and in our Shipping Policy; outside the US, import taxes or duties may be charged on delivery. If a product or price is listed by mistake, we may cancel the affected order and refund you in full. Offers and discount codes may change or end at any time and cannot be combined unless stated.

4. Orders and payment

Your order is an offer to buy, which we accept when we ship it. Payments are processed by our payment providers; we do not store your full card details. We may refuse or cancel an order, for example if we suspect fraud or cannot ship to your address; in that case you receive a full refund.

5. Shipping, returns and refunds

Delivery times, our 30-day money-back guarantee and how we handle lost or damaged orders are described in our Shipping Policy and Refund Policy.

6. Using our products

Use our products as described on the product page and in any included instructions. Our products are comfort accessories for travel. They are not medical devices and are not intended to diagnose, treat or prevent any condition. If you have neck, back or sleep problems, ask a doctor. Follow the instructions of the crew when you travel, and do not leave children unattended with the straps.

7. Intellectual property

All content on this site, including text, images, videos, logos and the Auranod name, belongs to Auranod or its licensors and may not be copied or used without our written permission.

8. Acceptable use

You may not use the site for anything unlawful, interfere with its operation or security, or collect data from it by automated means.

9. Third-party services

The site uses third-party services, such as payment processing, delivery tracking and analytics. Their own terms apply to them, and we are not responsible for third-party websites linked from our site.

10. Disclaimer

Except for our money-back guarantee and any rights you have under applicable law, the site and our products are provided "as is" and "as available", without other warranties of any kind, to the fullest extent permitted by law.

11. Limitation of liability

To the fullest extent permitted by law, Auranod is not liable for indirect, incidental or consequential damages, and our total liability for any claim relating to a product is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law.

12. Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law rules. This does not take away any consumer protection rights you have under the law of the state where you live.

13. Changes

We may update these terms from time to time. The version on this page applies to orders placed while it is published.

14. Contact

Auranod, LLC, support@auranod.com